We offer return/replacement of most
products ordered on Malco Modes within 30 calendar days of purchase. Pettipants
or clearance items, under any circumstances, cannot be returned for health
reasons. If you get a defective product, we will replace it or issue a credit
at no cost to the customer.

We only ask that you don’t use the product
and preserve its original condition, tags, and packaging. You are welcome to
try on a product, but please take adequate measures to maintain its condition.

Once we receive the product in an unused
condition, we will issue a refund for the full cost of the item, minus the
shipping and handling, and a 15% restocking fee. Please allow 2 weeks for the
refund to show up on your statement after we receive the item.

To return an item, please contact customer
service at service@malcomodes.biz to receive a return authorization number.
Then please send the items, a copy of the invoice, the return authorization
number assigned to you, and an explanation of the reason for return to the
following address:

Malco Modes Inc



Returns that are mailed to us but don’t
follow the above instructions will not be processed. Please contact customer
service for additional questions regarding returns.

Thank you!

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